Terms & Conditions

399bey's Terms & Conditions — Fully in Bangla

Please read these terms and conditions carefully before using 399bey. By registering or placing bets on the platform, you are considered to have accepted these terms.

Last Updated: January 2026

These terms and conditions apply to all services provided at 399bey.bet. By using the platform, you confirm that you have read and agreed to these terms.

01

General Information & Eligibility

399bey is an online Sports Betting and gaming platform operating under an international license. These Terms and Conditions ("Terms") form a legally binding agreement between 399bey and its users. By accessing or using the 399bey website or app, you agree to be fully bound by these Terms.

You must be 18 years of age or older to use this platform. Anyone under 18 is not permitted to register with 399bey, and this policy is strictly enforced. A national ID or other government-issued document may be requested at any time for age verification.

399bey reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via the platform. Continued use of the platform following such changes constitutes acceptance of the revised terms.

Important: These terms have been written in Bangla for the convenience of Bangladeshi users. In the event of any ambiguity, the original English version shall take precedence.

02

Account Registration & Eligibility

To register with 399bey, you must provide accurate and complete information. Opening an account with false details is a violation of these terms and may result in account closure. Each individual may hold only one account — creating multiple accounts is strictly prohibited.

Registration requires the following details: full name, date of birth, email address, and mobile number. 399bey may request supporting documents to verify this information at any time. As part of the KYC (Know Your Customer) process, you may be asked to submit a copy of your National ID or passport.

  • Only one account per person is permitted.
  • Accounts must not be shared with or used by third parties.
  • Keeping your password confidential is your responsibility.
  • If you notice any suspicious activity on your account, contact support immediately.
  • Registering with false information may create legal liability.

We strongly recommend enabling two-factor authentication (2FA) to keep your account secure.

03

Betting Rules & Conditions

Before placing any bet on 399bey, please read the rules for each market carefully. Once a bet is confirmed, it cannot be changed or cancelled unless 399bey decides to void it under exceptional circumstances. Your account must have sufficient balance at the time of placing a bet.

For live betting, bets may not be confirmed if your internet connection is lost — this is the user's responsibility. Odds can change at any time, and the odds at the moment a bet is confirmed are considered final.

  • If incorrect odds are displayed due to a system error, any bets placed at those odds will be considered void.
  • If a match is abandoned or postponed, 399bey will settle bets in accordance with the applicable rules.
  • Placing an unusually high volume of bets on the same event may be considered suspicious activity.
  • Any bet found to be connected to match-fixing or fraud will be voided, and the associated account may be permanently suspended.

Please note: There is no guarantee of winning when betting. Only wager what you can afford to lose without it affecting your finances.

04

Payments, Deposits & Withdrawals

399bey supports deposits and withdrawals through Bangladesh's popular mobile banking services bKash, Nagad, and Rocket. Certain cryptocurrencies, including USDT, are also accepted. All transactions must be made from a payment method registered in your own name.

Deposits are typically credited to your account within 5 to 15 minutes. Withdrawal requests may take 2 to 6 hours to process. However, withdrawals may be placed on hold if KYC verification has not been completed.

  • Deposits or withdrawals from third-party accounts are not permitted.
  • Minimum deposit and withdrawal amounts are set in accordance with the guidelines displayed on the platform.
  • Additional verification may be requested as needed to prevent money laundering.
  • If you experience any issues with a transaction, please contact support within 48 hours.
  • Withdrawals may be temporarily placed on hold if manipulation is suspected.

399bey never imposes hidden charges on any transaction. If any fees apply, you will be clearly informed before the transaction is processed.

05

Bonuses & Promotions

399bey regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read before claiming. Bonus funds cannot be withdrawn directly — specific wagering requirements must be met first.

The welcome bonus is available to new members only and can be claimed once per person. Attempting to claim bonuses through multiple accounts or a VPN will be treated as fraud, and all associated accounts will be closed.

  • Bonus offers may be modified or withdrawn at any time.
  • Withdrawing before meeting bonus requirements will result in the bonus being forfeited.
  • Each bonus has a set expiry date — any unused bonus will be cancelled once it expires.
  • If bonus abuse is detected, any winnings may be forfeited.

Tip: Please read the applicable wagering requirements and expiry terms carefully before claiming any bonus.

06

Responsible Gaming

399bey places responsible gaming at the very top of its priorities. We want betting on our platform to remain a form of entertainment — never a source of addiction or financial hardship. To support this, we provide a range of tools and features.

Users can go to their account settings to set deposit limits, betting limits, session time limits, and reality check reminders. Options for a temporary break (cooling-off period) or permanent self-exclusion are also available if needed.

  • Self-exclusion will restrict access to your account for a specified period.
  • If anyone under 18 is found using the platform, please report it immediately.
  • Our support team can connect you with professional help for gambling-related addiction.

To learn more about responsible gaming, visit our Responsible Play Visit the page.

07

Account Closure & Suspension

399bey reserves the right to temporarily or permanently close any account for the following reasons: breach of these terms, fraudulent activity, suspected money laundering, creation of multiple accounts, or bonus abuse.

Upon account closure, any verified balance will be returned; however, funds derived from bonuses or balances associated with a breach of these Terms may be forfeited. Users may also request to close their account at any time.

  • Any active bets at the time of account closure will be settled according to standard procedures.
  • You have the right to appeal a closed account — please contact support.
  • Information may be shared with authorities in the event of a legal investigation.
08

Intellectual Property

The 399bey website, app, logo, designs, content, and software are the intellectual property of 399bey. Copying, modifying, distributing, or using them for commercial purposes is strictly prohibited.

As a user, you may only use the platform for personal, non-commercial purposes. Using the 399bey name or logo for any form of promotion or advertising is not permitted.

09

Limitation of Liability

399bey is not liable for any losses arising from technical issues, internet outages, third-party service failures, or other circumstances beyond its control. While every effort is made to ensure accurate information on the platform, 399bey does not accept full responsibility for errors of a technical nature.

By using the platform, you are considered to have fully understood and accepted that betting carries financial risk and that all wagers are placed at your own discretion. 399bey does not guarantee winnings under any circumstances.

10

Changes to Terms & Conditions

399bey reserves the right to update these terms and conditions at any time. For significant changes, users will be notified by email or via a notice on the platform. Continued use of the platform after such notice will be considered acceptance of the updated terms.

The date of the latest update will always be shown at the top of this page. We recommend checking back regularly. For any questions, contact us at support@399bey.bet.

For any questions regarding these Terms, please contact our support team: support@399bey.bet

399bey's Our Core Commitments

The values behind these terms — every rule is designed to protect your interests.

Transparent Policies
Every rule at 399bey is written in clear, plain language. There are no hidden conditions — what is written is what applies. We are committed to protecting your rights.
Secure Identity Verification
The KYC process exists purely for security — your information stays protected. Once verified, transactions become faster and smoother.
Fair Payment Policy
There are no unreasonable delays or hidden charges on deposits and withdrawals. You will be kept informed at every step of the transaction.
Honest Bonus Offers
The terms of every bonus are made clear upfront. No misleading offers — you get exactly what is stated.
Responsible Gaming Protections
Limit setting, self-exclusion, and reminders are always available at no cost. Your well-being comes first.
24/7 Support
Questions about the Terms? Our Bengali-language support team is available 24/7. Reach us via live chat or email.

Done reading? Get started now

Get to know 399bey's terms and conditions and start betting with confidence. Register now and enjoy the best online betting experience in Bangladesh.

By registering, you agree to these Terms & Conditions. 18+ | Play Responsibly.
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